FAQ / Contact
- Due to the festival postponement, what if I have questions about my tickets, want to switch sessions, or need to request a refund?
- Who can I contact if I have a question about the NYC Craft Beer Festival - Winter Harvest?
- What is the NYC Craft Beer Festival - Winter Harvest?
- When and where is the event being held?
- How do I get to the event?
- What does the ticket include?
- How much do tickets cost?
- How can I purchase tickets?
- How many people will be in attendance?
- If I go to one session, can I stay for the 2nd session?
- Will there be a coat/bag check?
- Is there parking?
- Are children allowed?
- Can I buy beer at the event or bring empty or full bottles home with me?
- Is there a DDP (Designated Driver Program)?
- Is food included in the ticket?
- Can I bring my own food or beverages into the festival?
- What forms of payment will be accepted at the event?
- Are there ATM's available at the event?
- Can I bring my dog?
- How can my company become a sponsor?
- How can I apply for a press credential?
- Can I store my bike at the event?
Due to the festival postponement, what if I have questions about my tickets, want to switch sessions, or need to request a refund?
If you have any questions about this postponement please contact the festival organizers by email at firstname.lastname@example.org
If you want to switch your tickets to a different session, please contact TicketFly Customer Support:
• by email at email@example.com
• by phone at (877) 435-9849
• by Twitter at www.twitter.com/FlySupport
Please note that TicketFly Customer Service Hours are Monday - Saturday 7:00 AM - 6:00 PM Pacific Time and Sunday 10:00 AM - 6:00 PM Pacific Time. Please remember to have the event name (NYC Craft Beer Festival - Winter Harvest) and your confirmation number available when contacting Customer Service.
REFUNDS FOR CHANGE OF DATE WILL BE HONORED THROUGH 11:59 PM EST NOVEMBER 16. Refunds for the change of venue are not applicable. If you have any questions about refunds, please contact the festival organizers by email at firstname.lastname@example.org
Who can I contact if I have a question about the NYC Craft Beer Festival - Winter Harvest?
if you have any questions about the NYC Craft Beer Festival - Winter Harvest, email us at email@example.com for assistance. We will do our best to return all messages in a timely manner.
What is the NYC Craft Beer Festival - Winter Harvest?
The NYC Craft Beer Festival - Winter Harvest - is an American craft beer tasting event focusing on winter seasonal brews with approximately 75 breweries and 150 American craft beers.
When and where is the event being held?
The 2012 event is being held on Saturday, December 1st at Basketball City's Pier 36 indoor event space (299 South Street in Manhattan). There will be two sessions to choose from.
Session I: 12:30 PM - 4:00 PM
Session II: 6:00 PM - 9:30 PM
How do I get to the event?
Basketball City's Pier 36 indoor event space (@ 299 South Street in Manhattan) is accessible by public transportation. Please check out our DIRECTIONS page.
What does the ticket include?
All tickets will gain entry into the venue for at least 2 1/2 hours of unlimited beer tasting. All attendees will receive a complimentary souvenir tasting glass and have access to seminars. VIP and Connoisseur ticket holders will be given an extra hour and first access to the event. Connoisseurs will have access to the exclusive Connoisseur's lounge with additional ultra rare American craft beers, and light fare. Please take good care of your tasting glass as we will not be issuing extras to those to break them!
How much do tickets cost?
EARLY BIRD TICKETS ARE SOLD OUT! Buy your advance tickets NOW!!!:
Early Bird GA: $45 SOLD OUT!
Early Bird VIP: $65 SOLD OUT!
Early Bird Connoisseur: $100 SOLD OUT!
Advance GA: $55
Advance VIP: $75
Advance Connoisseur: $125
Event day door sales:
How can I purchase tickets?
Please visit our TICKETING PAGE to purchase tickets.
If I go to one session, can I stay for the 2nd session?
You must have separate tickets to go to both sessions. Each session is separately ticketed and at the end of the first session all attendees clear out in preparation for the next session.
Is there parking?
There are several parking garages near Basketball City's Pier 36. If you're lucky (and read signs carefully!), you might even snag a great parking space on a nearby street. For information on local area parking garages, please see our DIRECTIONS page.
Can I buy beer at the event or bring empty or full bottles home with me?
Absolutely NO beer can be removed from the festival site nor is it offered to be purchased. By law, all alcohol must be consumed in the festival site only. Taking empty bottles out of the festival is illegal. This is considered an open container. Open containers are not allowed on the streets of New York or in an automobile.
Can I bring my own food or beverages into the festival?
No, and your personage will be checked for weapons upon entering. If food or beverages happen to be discovered, you will need to dispose of it prior to making entrance.
How can my company become a sponsor?
Please contact firstname.lastname@example.org to show your brand at this event!
How can I apply for a press credential?
Please contact email@example.com with your full information and qualifications and we will get back to you as soon as possible.
Can I store my bike at the event?
No. We will not be able to accommodate bike storage at this event. Please make alternative plans for arriving on foot to the event location. Any bikes locked to the surrounding gates, utility polls, etc. will be consider abandoned and removed. If you do plan on arriving by bicycle, please consider locking it to a public bike rack on an adjoining street.